Terms & Conditions
Welcome to the Your Voice Counselling website. By visiting and using this website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
The content on this website is provided for general information purposes only. While we aim to keep information up to date and accurate, we make no guarantees regarding the completeness, reliability, or suitability of the content for any purpose.
Your Voice Counselling reserves the right to make changes to this website and these terms at any time without notice.
2. Counselling Services
Any information provided on this site does not constitute personal or mental health advice. Counselling services are only offered through booked appointments. If you are experiencing a crisis or need immediate support, please contact emergency services or a mental health helpline in your area.
3. Bookings + Cancellations
By booking a counselling session through this website, you agree to:
Attend the scheduled appointment or provide appropriate notice if you need to cancel or reschedule.
Respect any cancellation policy outlined by Your Voice Counselling.
Missed appointments or late cancellations may incur a fee.
4. Confidentiality
All sessions are confidential, in line with professional ethical guidelines. Exceptions apply only when required by law or where there is a risk of harm to yourself or others.
5. Intellectual Property
All content on this website — including text, images, graphics, and logos — is the property of Your Voice Counselling (unless otherwise credited) and is protected by copyright law. You may not reproduce or distribute any part of this site without written permission.
6. External Links
This website may include links to other websites for your convenience or reference. We are not responsible for the content, accuracy, or privacy practices of external sites.
7. Limitation of Liability
Your Voice Counselling is not liable for any loss or damage resulting from the use of this website or any services provided. Use of this site is at your own discretion and risk.
8. Privacy
Please refer to our Privacy Policy for details on how we collect, use and protect your personal information.
9. Contact
If you have any questions about these terms or our services, please get in touch:
Email: kate@yourvoicecounselling.com.au
Location: Tweed Heads, NSW, Australia